Please also note that our Website may contain links to third party websites or applications not owned or controlled by us, and we are not responsible for the privacy practices of those.
Your privacy is very important to us, and we are committed to protecting it, when you use our Website.
1. INFORMATION WE MAY COLLECT
We may collect identification information from Users in a variety of ways, including, but not limited to, when Users visit our Website, register on the same, and in connection with other activities, services, features or resources which we make available on our Website.
Users may be asked for, as appropriate, their email address, phone number, postal address, current location and debit/credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. If You send Us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about Your activities on the Website, We may collect such information on to a file specific to you.
We use such information for the purposes of opening and maintaining your account, processing your transactions and communicating with the Users. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website related activities.
The data that we collect from you includes, but is not limited, to the following:
a. Identity Data which includes Your first name, maiden name, last name, username, title or a similar identifier.
b. Contact Data which includes billing address, delivery address, email address and telephone numbers. We may retain the content of your email messages together with your email address and our responses. We provide the same protection for these electronic communications that we employ in the maintenance of information received online, mail and telephone.
c. Financial Data which includes bank account and payment card details.
d. Transaction Data which includes details about payments to and from you.
e. Technical Data which includes Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Website.
f. Usage Data which includes information about how you use our Website.
g. Marketing and Communication Data which includes your preferences in receiving marketing from us and our third parties and your communication preferences.
2. HOW WE USE THE COLLECTED INFORMATION
We may collect and use User’s personal information for the following purposes:
a. To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.
b. To personalise user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.
c. To improve our Website - We may use feedback you provide to improve our products and services.
d. To process payments - We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
e. To run a promotion, contest, survey or other Website feature - To send Users information they agreed to receive about topics we think will be of interest to them.
f. To send periodic emails - We may use the email address to send User information and updates pertaining to their order. In compliance with the CAN-SPAM Act, all email sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. However, we reserve the right to send you notice for customer service reasons, including notices about your account or transaction. You may not opt-out of receiving customer service messages related to your account or transactions or other legal notices from us. Also, to help us make emails more useful and interesting, we may receive a confirmation when you open or receive email from us. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.
g. To third party service providers- We may employ financial institutions, other companies and individuals to perform functions on our behalf and transactions that you request or authorise. We may share your personal information with these third parties to provide you with services that we offer through our Website to conduct quality assurance testing, facilitate creation of accounts, provide technical and customer support, or provide specific services, such as synchronisation of your contacts with other software applications, in accordance with your instructions. They will have access to the information to the extent they need to perform their functions, but may not use it for other purposes. The third parties may in turn publicly display or publish your submissions in connection with their own websites and media platforms. When we distribute your submissions to third parties, we typically include your account name and details. We may disclose information in the aggregate to third parties relating to user behaviour in connection with actual or prospective business relationship with those third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertising banners.
3. HOW WE PROTECT YOUR INFORMATION
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We urge and advise you to contact us on our Website, instead of email, and request you to not send private information to us by email. Once your information is in Our possession, We adhere to strict security guidelines, protecting it against unauthorised access.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You hereby acknowledge that we are not responsible for any intercepted information sent via the internet and You hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorised manner.
4. THIRD PARTY LINKS
Users may find advertising or other content on our Website that link to the Website and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these and are not responsible for the practices employed by websites linked to or from our Website. In addition, these services, including their content and links, may be constantly changing. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
These services may have their own privacy policies and customer service policies. Browsing and interaction on any other websites which have a link to our Website, is subject to that website's own terms and policies.
5. USE OF TESTIMONIALS
In accordance with the Federal Trade Commission (FTC ) guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:
Testimonials that appear on this site are actually received via feedback forms, comments sheets, text, verbal and video recordings at the end of training, audio or video submission. They are individual experiences, reflecting real life experiences of our Users and those who have used our products and/or services in some way. They are individual results, which may vary. The testimonials are not necessarily representative of all our Users and of those who will use our products and/or services.
The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors.
We are not responsible for any of the opinions or comments posted on the Website. We are not a forum for testimonials; however we provide testimonials as a means for customers to share their experiences with one another. We do not share the opinions, views or commentaries of any testimonials, the opinions are strictly the views of the testimonial source.
The testimonials are never intended to make claims that Our products and/or services can be used to diagnose, treat, cure, mitigate or prevent any disease. Any such claims, implicit or explicit, in any shape or form, have not been clinically tested or evaluated.
7. FORCE MAJEURE
Any such changes will be effective upon the earlier of thirty (30) calendar days following our dispatch of an email notice to you or thirty (30) calendar days following our posting of notice of the changes on our Website, and shall be effective immediately.
Please note that at all times you are responsible for updating your personal information to provide us with your most current email address. In the event that the last email you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice.
Continued use of the Website following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
Acceptance: By using this Website, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.
9. CONTACT US